![]() ![]() First of all, please contact us via email, we will check the issues and confirm the return details for you.The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address and Signature confirmationĭetailed instructions on HOW TO PROCESS a return or exchange that COVERED by our Return/Exchange Policy.The date of delivery or attempted delivery.A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered).When there are strong indicators that the buyer received a counterfeit item, we would not accept return or refund.The buyer assume responsibility for return shipping, including the cost.If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. The buyer must return the item in the same condition in which it was received.Products not delivered successfully because of customers providing wrong address, wrong phone number or any unfriendly action delayed.Products were destroyed or returned due to failure to sign for receipt in time, If you return the item used, damaged, missing parts, or if it gets damaged during return shipping.Worn, used, stained, trimmed wigs, altered items cannot be returned or exchanged.In this case, customer has the option to keep the origin products and purchase a new one with a big discount. ![]()
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